Shipping policy
At Shaving Market, we are committed to ensuring fast, reliable, and hassle-free delivery for all our Australia customers. Please read below for full details on our shipping process.
Shipping Area
We currently ship exclusively within the Australia.
We do not offer international delivery at this time.
Order Processing Time
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Orders placed before 2:00 PM (AEST) from Monday to Friday are processed the same day.
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Orders placed after 2:00 PM, or on Sundays or public holidays, are processed on the next business day.
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Processing time: 1-2 business day.
Transit Time
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Once processed, orders are delivered within 1 to 9 business days.
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Deliveries take place Monday to Friday, excluding public holidays.
Total Estimated Delivery Time
You can expect to receive your order within 2 to 11 business days from the time you place your order.
Shipping Costs
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For Australia, orders over $90 qualify for free shipping. Orders below $90 will incur a $9.90 shipping fee.
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All orders are shipped via tracked delivery.
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A tracking number will be provided by email once your order is dispatched.
Delivery Partners
We use trusted Australia couriers to ensure safe and timely delivery:
1. Australia Post
2. Aramex
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email including:
- Your tracking number
- A link to track your parcel
- The courier used for delivery
Delivery Issues
If your order has not arrived within 5 business days of placing it, or if you experience any issues with delivery, please contact us at: Email: sales@shavingmarket.com.au
Incorrect Address
Please check your delivery details carefully. We cannot refund or replace orders shipped to an incorrect address provided by the customer.
Delays
We are not responsible for delays caused by courier backlogs, strikes, weather conditions, or seasonal peaks. However, we will always help investigate any delays.
Lost Parcels
If your parcel is lost, we will open a courier investigation.
- Most investigations take 5–10 working days.
- A replacement or refund is provided once confirmed lost.
Contact Us
Trade Name: Shaving Market
Phone Number: +61414158118
Email: sales@shavingmarket.com.au
Address: Unit 26/34 King William St Broadmeadows VIC 3047 Australia
Contact Us Form: Click Here
Customer Service Hours: Monday to Friday: 9am – 3pm (AEST)
Response Time: The customer service replies within 24/48 hours
